Terms & Conditions

Last updated: October 18, 2026 · Version 2026-10-18

The rules that apply when you use DiniDine.

1. Who we are and acceptance

These Terms & Conditions govern your use of dinidine.com and the services of DiniDine («DiniDine», «we»), a QR digital menu platform with an AI assistant («DINI») for restaurants. Contact: info@dinidine.com · WhatsApp +1 (770) 615-9458.

By ticking the acceptance box, requesting a demo or purchasing a plan, you confirm that you have read these Terms, are at least 18 years old, and have authority to bind the restaurant or business you represent.

2. The services

Current features and prices are shown before you pay. We may improve, change or discontinue features with reasonable notice.

3. Prices, payments and subscription

Prices are in US dollars (USD) and shown before you pay. Card payments are processed by Helcim; DiniDine does not see or store your full card number.

The monthly plan is an auto-renewing subscription: you are charged the initial payment shown in your order summary (which may include a one-time setup fee and the first month) and then the monthly amount shown on each renewal date (normally every 30 days) to the card you provided, until you cancel.

You can cancel at any time by messaging us on WhatsApp or at info@dinidine.com. Cancelling stops future charges and your service continues until the end of the period already paid. There is no long-term contract.

If we change your plan price we will notify you at least 30 days in advance and you may cancel before it applies. If a charge fails we may retry it and suspend the service until payment is resolved.

Refunds are governed by our Refund & Cancellation Policy.

4. Physical products

Stands and printed materials are custom products with your branding. The final design is approved with you before production. Production and shipping times are estimates, not guarantees. Return terms are in the Refund & Cancellation Policy.

5. Your content and your rights to it

You keep ownership of the content you give us (menu, photos, logos, text, trademarks). You grant us a non-exclusive, worldwide, limited license to host, display, technically adapt and reproduce it solely to provide the service to you, and to show your logo and name as a DiniDine customer (you may ask us not to).

You represent and warrant that you have all rights necessary for the content you send us (for example copyright in photos and permission to use trademarks and any people shown), and that it does not infringe third-party rights or the law. You are responsible for claims arising from your content.

6. Allergens, menu information and the AI assistant

You are solely responsible for the accuracy and currency of your menu information (prices, ingredients, allergens, availability, dietary claims).

DINI uses artificial intelligence and can make mistakes. Its answers are not medical, nutritional or food-safety advice. You should tell your guests to confirm allergens and ingredients with your staff before ordering.

7. Acceptable use

8. DiniDine intellectual property

The software, platform design, DINI, trademarks and DiniDine materials belong to us or our licensors. We grant you a limited, revocable, non-transferable right to use the service while your subscription is active.

9. Third-party services

To operate we use providers such as Helcim (payments), Netlify (hosting), GoHighLevel (customer management and messaging), Google (spreadsheets and scripts), Cloudinary (image upload) and WhatsApp. Their terms and policies may also apply to you. We do not control those services.

10. Availability and warranties

We work to keep the service continuously available, but it is provided «as is» and «as available», without warranty of uninterrupted or error-free operation, to the extent permitted by law.

11. Limitation of liability

To the maximum extent permitted by law, DiniDine is not liable for indirect, incidental, special or consequential damages (such as lost profits, sales or data), or for claims by your guests relating to your menu content or allergens. Our total liability for any claim is limited to the amount you paid DiniDine in the 12 months before the event giving rise to the claim.

Nothing here excludes liability that cannot be excluded by law, or mandatory consumer rights you may have.

12. Termination

You may cancel at any time. We may suspend or end your access if you breach these Terms, in cases of fraud or non-payment, or where required by law. After termination you may ask for a copy of your content for 30 days; afterwards we may delete it.

13. Changes to these Terms

We may update these Terms. We will post the new version with its date and, for important changes, notify you. Continued use after a change means acceptance; if you disagree, you may cancel.

14. Governing law and disputes

These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict-of-law rules. Before starting any proceeding the parties will try in good faith to resolve the dispute by writing to info@dinidine.com for 30 days. Unless the law provides otherwise, the courts of Georgia have jurisdiction.

If you are a consumer in Colombia, Mexico, Canada or another country, this does not limit the rights and remedies your country’s mandatory rules give you, including going to your consumer-protection or data-protection authority.

15. Electronic communications

You agree to receive communications about your demo, order, payments, account and support by phone call, WhatsApp, SMS or email. You can ask us to stop messaging you by replying STOP or writing to us. Promotional messages are sent only with your separate consent.

16. Contact

info@dinidine.com · WhatsApp +1 (770) 615-9458.